I am very fortunate to be under the care of Dr. Mathews and his wonderful staff. I felt completely cared for by everyone. During both EDGs I’ve had there I’ve been listened to and my questions answered before and after the procedure with colored graphics, instructions, and follow up appointment. Kay Dukes is a clear, patient, concerned, communicator with obvious expertise and with solutions. Before the procedure, during the prep, the attention, music, and joy quickly puts you at ease yet everyone is watchful, focused, efficient, explaining in advance what’s next, even the anesthesiologist. Robbie just radiates life, accommodating every need. Dr. Mathews comes out afterwards and explains findings, including whomever comes with you. They also sent copies to referring doctors. The scheduling and insurance staff operates quickly. Very amazing experience.